where'd ya go for the holidays?

my friend flew from orange county to seattle by way of san francisco, and it ended up taking over 9 hours... the landing gear on the plane from the first flight stuck, so they had an emergency landing at lax. they finally got them to san francisco and luckily he had a cell phone and was able to directly call the airline instead of trying to deal with customer service to rebook his connecting flight. note that it should usually take 3 hours or so from the la area to seattle (flying time).